Atlassian Jira Error Codes
| Code | Description/Troubleshooting |
|---|---|
| JIRA-400 | The API request is invalid. The JQL query contains an error. |
Help & Documentation
Topics
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1. Backing Up and Restoring Metric Insights 4
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2. Software Downloads and Licensing 2
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3. Mail Clients and Browsers supported 1
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4. Managing your Metric Insights Instance 7
- 4.1 How to Replace an OVA
- 4.2 Confirm that Login Credentials Were Not Corrupted During Upgrade (Prior to v7.0.1)
- 4.3 Connect to Metric Insights server from Windows
- 4.4 Common Problems Running Metric Insights Virtual Machine on Laptops
- 4.5 Moving the MI Database to a Remote DB Server (v6.2+)
- 4.6 Applying Hot Fixes with the Patcher
- 4.7 Removing a Patch
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5. Managing Multiple Instances 7
- 5.1 Scripted Migration Utility
- 5.2 Exporting Objects with Import/Export Utility
- 5.3 Export Exceptions and Limitations
- 5.4 Configuring Export Location
- 5.5 Importing Objects with Import/Export Utility
- 5.6 Upload/Download App (Portal Page) Assets
- 5.7 Best Practice: Establishing Content Migration Policies
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6. Monitoring Metric Insights 9
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7. Error Codes 17
- 7.1 Atlan Error Codes
- 7.2 Atlassian Jira Error Codes
- 7.3 Collibra Error Codes
- 7.4 Data Collector Error Codes
- 7.5 Domo Error Codes
- 7.6 DP-101: Cannot Connect to Storage Engine
- 7.7 FlexIt Analytics Error Codes
- 7.8 Google Drive Error Codes
- 7.9 IBM Cognos Error Codes
- 7.10 Looker Error Codes
- 7.11 Microsoft SharePoint Error Codes
- 7.12 MicroStrategy Cube Error Codes
- 7.13 Power BI Error Codes
- 7.14 Sigma Error Codes
- 7.15 Tableau Error Codes
- 7.16 ThoughtSpot Error Codes
- 7.17 WebDriver Error Codes
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8. Upgrading Metric Insights 1
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9. Downgrading to Older Metric Insights Versions 1
Last Updated
Nov 24, 2025
Other Resources
Getting Started
- Metric Insights Overview
- Jump Start Guide for Administrators
- Jump Start Guide for Regular Users
- Use Case Workflows
Getting Data
- Connecting to Data Sources
- Sourcing Data from Plugin Data Sources
- Sourcing Data from SQL Data Sources
- Automating the Collection of Data
- API Access
- Working with Tableau
- Working with Qlik Sense
- Working with Microsoft Power BI
- Working with Google Services
Creating Content
- Custom Apps (Portal Pages)
- Concierge Service
- Creating Basic Metrics and Reports
- Creating Dimensions
- Creating Dimensioned Metrics and Reports
- Datasets
- Governance
- User Maps
Alerting
- Alerting
Collaboration and Sharing
- Adding Context to Metrics
- Chatbot Integrations
- Pushing Information to Users